diff --git a/server/imserver_new/cache/cachemgr.go b/server/imserver_new/cache/cachemgr.go
index 2511435f..8e597312 100644
--- a/server/imserver_new/cache/cachemgr.go
+++ b/server/imserver_new/cache/cachemgr.go
@@ -105,13 +105,15 @@ func (this *cacheMgr) internalGetUsers(accountIds []string, cb func(int32, strin
 								subTask.SetFail()
 								return
 							}
-							accountId := ds.GetByName("account_id")
-							u := this.getUser(accountId)
-							if u == nil {
-								u = newUserProfile()
+							if ds.Next() {
+								accountId := ds.GetByName("account_id")
+								u := this.getUser(accountId)
+								if u == nil {
+									u = newUserProfile()
+								}
+								u.loadFromDb(ds)
+								this.userHash[u.accountId] = u
 							}
-							u.loadFromDb(ds)
-							this.userHash[u.accountId] = u
 							if i + 1 < len(keys) {
 								i++
 								subTask.Continue()